-- Robert Preidt
FRIDAY, Nov. 26 (HealthDay News) -- There are a number of
reasons why some shoppers behave badly on "Black Friday," says a
University of Delaware researcher.
Black Friday, the day after Thanksgiving, is the unofficial
start of the holiday shopping season.
"If people put a lot of effort into their Black Friday shopping, those were the people who were likely to be the misbehavers on Black Friday," Sharron Lennon, a professor of fashion and apparel studies, said in a university news release.
Those types of efforts include clipping coupons and carefully
planning when to visit certain stores for specific advertised
items. Problems erupt when these shoppers' expectations conflict
with reality, such as when they find out that a store has only a
handful of deeply discounted items, said Lennon, who spent the past
three years observing and surveying Black Friday shoppers.
She suggested several ways that stores can reduce the risk of
The U.S. Federal Trade Commission offers information on
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