-- Robert Preidt
MONDAY, June 24 (HealthDay News) -- A new website and toll-free
call center to help Americans navigate the new health insurance
marketplace -- a key component of the Affordable Care Act -- were
announced Monday by the federal government.
The Healthcare.gov website and the 24-hour-a-day call center
will help people understand their choices and select the coverage
that best suits their needs when open enrollment in the Health
Insurance Marketplace begins Oct. 1, according to the U.S.
Department of Health and Human Services.
"The new website and toll-free number have a simple mission: to make sure every American who needs health coverage has the information they need to make choices that are right for themselves and their families -- or their businesses," HHS Secretary Kathleen Sebelius said in a news release.
The website currently offers people information about what they
can do to get ready for open enrollment in the fall. Over the
summer, new functions will be added to the website so that, by
October, people will be able to create accounts, complete an online
application, and shop for qualified health plans, according to the
For Spanish-speaking consumers, CuidadoDeSalud.gov will be
updated to match Healthcare.gov's features.
Between now and the start of open enrollment, the call center
will provide educational information. Beginning Oct. 1, the call
center will help consumers select plans and complete applications.
In addition to English and Spanish, the call center provides
assistance in more than 150 languages through an interpretation and
The call center's number is 1-800-318-2596. Hearing-impaired
callers using TTY/TDD technology can dial 1-855-889-4325.
visit the Healthcare.gov website.
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